Transforming IT into a Strategic Investment

For many businesses and executives, technical debt is considered a major obstacle to achieving their goals, leading them to focus on short-term solutions rather than long-term plans. However, how can this mindset change? The key lies in shifting the way these expenses are perceived. Instead of viewing technical debt as a constant burden holding them back from their objectives, they should reconsider and think of technology and investment in it as a significant driver of business performance.

With the advent of AI and its capabilities, this mindset has changed significantly. Three-quarters of IT executives report that the value generated by generative AI will be redistributed into new investments that drive innovation and business growth.

IT must be the starting point for businesses, as AI has made it essential for our daily operations, from software development to capacity management. When IT teams are freed from simple maintenance tasks and allowed to leverage new technologies, they can envision a future built on transformative technologies, sparking ideas for new digital products and revenue streams.

Already, IT teams are seeing significant improvements from the capabilities of technology, particularly AI, such as process automation. As a result, these businesses outperform their competitors in workforce agility, profitability and efficiency, innovation, and revenue growth.

However, achieving profitability and efficiency requires the modernization of all aspects of the IT landscape. This way, IT teams can focus on strategic work rather than fixing technical problems.

Invest in tools and systems that make life easier for IT teams, allowing them to quickly create the code and APIs needed to connect different systems. Don’t just focus on finding efficiencies—invest in technologies that will create new revenue streams and drive rapid growth.

While technology may seem intimidating for non-technical teams, it is crucial for employees to be properly trained and equipped with knowledge to avoid threats and risks. Beyond this, IT must also modernize the company’s foundational technology infrastructure to ensure data flows easily—and securely—between interconnected systems.

Finally, it’s important to create multidisciplinary teams from different fields, such as data scientists, engineers, and business stakeholders, who will collaborate on generative AI projects. Organizing workshops, hackathons, and other competitions encourages creative thinking and knowledge sharing, promoting innovation and growth.

In this rapidly evolving landscape, Info Quest Technologies stands out as a key player in helping organizations harness the full potential of AI and digital transformation. By providing tailored technology solutions and expert guidance, they enable businesses to modernize their IT infrastructure and embrace the future with confidence.